Crediting the vendors on a wedding

Adding a credit

Open a wedding, choose Vendors, and start typing a name. Anyone already in your book appears as you type, and picking one fills the category and website for you. A vendor you have never credited before is simply typed in, and joins the book on save.

• The category is what a couple sees next to the name — Venue, Florist, DJ/Band and thirteen others. A vendor with no category is credited with nothing beside their name, which is why the book flags the ones still missing it.
• The website is optional and shown as a link. If what you have is a business name rather than an address, leave it: Knotflix stores it but will not render a link that goes nowhere.
• The email is the one field with consequences. Read the next section before you fill it in.

When a vendor gets emailed

A vendor with an email address on their credit receives exactly one message — their work is featured, here is the couple, here is the gallery. Once each, never twice, and only if you gave an address.

The timing is the part worth knowing. If the gallery has not gone out yet, the email is sent when you publish. If the gallery is already live, the email goes the moment you save the credit. There is no queue and no delay, so a credit added on a Tuesday afternoon reaches that vendor on Tuesday afternoon.

• Leave the email blank and nothing is ever sent. The credit still appears on the gallery — a name and a category and a link is a credit, and most of them do not need to be a message.
• Knotflix asks before sending to an address that came from your CRM and has not been reviewed, because those are frequently someone’s personal inbox rather than a business one.
• Use a business address. A vendor who gets a wedding gallery link at the address they use for enquiries is being told about their work; one who gets it at a private address they gave your planner in 2023 is being emailed by a company they have never heard of.

The vendor book

Vendors is its own page in the studio menu. Every vendor you have ever credited is there, most-used first, and if you sync a CRM its vendors are there too. Editing a record changes what gets filled in next time — it does not touch a gallery you have already delivered.

Two filters do most of the work. One shows the vendors with no category; the other shows the addresses that arrived from your CRM and nobody has looked at yet. Both are backlogs rather than errors, and both shrink as you work through them.

• Editing an address marks it reviewed. That is the whole gesture: you looked at it, you kept it or replaced it, and the warning stops.
• Removing a vendor from the book removes the record, not the credits. A wedding already crediting them keeps its credit, because a delivered gallery is a record of what was true when it went out.
• Importing from your CRM never carries the email address across. That is deliberate, and it is why importing is the safe way to credit a batch of weddings at once.

Common questions