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Downloading your photos and films

Everything in your gallery is yours to keep. Photos download at full resolution — individually or all at once as a ZIP — and your film downloads as the original file your studio delivered.

How to download

You never need an account — the private link your studio sent you is your key. Open it on any device and:

  • A single photo: open it full-screen and tap the download icon. You get the full-resolution original, not a compressed copy.
  • Every photo at once: use the Download All button in your photo gallery. Your photos are packed into a ZIP and the download starts in your browser.
  • Your film: open the film in your gallery and use its download button to save the full-quality file. Streaming is for watching; the download is your copy to archive.

Big galleries arrive as several ZIP parts

Wedding galleries are large — hundreds of full-resolution photos add up to many gigabytes. Instead of one enormous file that can stall or fail halfway, large galleries download as several numbered ZIP parts (part 1, part 2, and so on).

Each part is a complete, ordinary ZIP — there is nothing to reassemble or merge. Download every part, unzip each one, and together they contain all of your photos exactly once. If a part does not open or looks incomplete, just download that part again.

Downloads land wherever your browser saves files — usually your Downloads folder on a computer, or your Files app on a phone. For a multi-gigabyte gallery, a computer on Wi-Fi is the comfortable way to do it; phones work, but storage fills up fast.

Common questions

Are the downloaded photos full resolution?

Yes. The download buttons always give you the original full-resolution files your studio uploaded. The smaller versions you see while browsing are only for fast viewing — they are never what gets downloaded.

Do I need to combine the ZIP parts?

No. Each part is a normal standalone ZIP holding a portion of your photos. Unzip each one separately and you have the complete gallery — no special software or merging step required.

How long can I download my gallery?

Your gallery includes 90 days of hosting, and you can extend it whenever you want more time. The safest plan is simple: download everything soon after delivery and keep your own backup.

Back to your gallery

Open the private link from your studio — no account or password needed.

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