The Knotflix Mac app is the Studio plan’s native uploader — resumable multi-gigabyte uploads that survive sleep, dropped Wi-Fi, and full restarts. Installing it takes about a minute.
If macOS ever does complain, the usual culprit is an interrupted download: a “Knotflix is damaged” message means the DMG didn’t arrive intact, so delete it and download a fresh copy. If you instead see “Knotflix can’t be opened,” open System Settings → Privacy & Security and click Open Anyway. With a clean download you shouldn’t need either.
On first launch, click Sign in. The app opens knotflix.com in your default browser rather than an embedded window — Google requires a real browser for OAuth, and it means you sign in exactly where you always do.
Use Google or your email, whichever your Knotflix account uses. The browser then hands you straight back to the app, and your galleries appear — ready for the uploads a browser tab was never built to babysit.
No — it comes with the Studio plan ($49/mo or $490/yr). Solo studios upload through the browser or Dropbox import, which feed exactly the same galleries; the app adds the restart-proof resumable queue, not anything your couples see.
Google won’t run its sign-in inside an embedded app window, so the app sends you to knotflix.com in your default browser and the session is handed straight back afterward. It is the same login as the website — nothing separate to remember.
No. Couples never install anything and never create accounts — they open the private gallery link you send and stream in 4K from any browser. The app is purely your side of the pipeline: getting wedding-sized files up without drama.
30 days free, $0 today — cancel anytime before day 30.