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Uploading photos on the web

When you upload photos in the Knotflix web app, your browser creates the web-size and thumbnail copies locally and uploads them alongside your untouched originals — galleries load fast, and couples still download full resolution.

How an upload works

Photo uploads run entirely in the browser — no installer, no plugin. Here is what happens when you drop a wedding in.

  • Open the photo gallery and drag your exported images in, or click to browse. A few hundred at a time is normal.
  • Before each photo leaves your machine, your browser makes two extra copies: a web-size version for gallery viewing and a thumbnail for the grid.
  • All three copies upload directly to storage. The original is stored byte-for-byte — it is exactly what couples get from full-res downloads and ZIPs.
  • Keep the tab open until the progress counter finishes. Closing it mid-batch stops the remaining uploads.

Retries and duplicates

Uploads assume your connection will hiccup, because ours does too. If a photo fails — hotel Wi-Fi, a dropped VPN, whatever — it retries automatically. You do not need to watch the counter or hunt for the file that failed.

If an upload gets properly interrupted, the fix is one step: drag the whole export folder in again. Photos already in the gallery are skipped, and only the missing ones upload. There is no cost to re-dragging everything, so when in doubt, just do that.

Common questions

Are my originals compressed?

No. The web and thumbnail versions are additional copies made for fast viewing — the file you exported is stored untouched, and full-res downloads serve that exact file back to your couples.

What if my connection drops mid-upload?

Brief drops are handled by automatic retries. If the batch dies completely, drag the folder in again — duplicates are skipped, so only the photos that never made it will upload.

Can I upload RAW files?

No — galleries are for finished, exported images, so upload the JPEGs you would deliver. Keep RAWs in your own archive; Knotflix is the delivery layer, not your working backup.

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